Archive for category: Start Stop Keep

Start Stop Keep example

Every leadership team should have insights into the views of both employees and customers in order to make informed decisions based upon data. The Gazelles Rockefeller Habits checklist has 2 points to track employee data and 2 points to track customer data. One of the points for each is quantitative and one is qualitative. For customers we have the Net Promoter Score (Quantitative) and the 4Q tool(Qualitative). The 4Q tool consists of four questions asked on a customer call; How are you Read More...

Every leadership team should have insights into the views of both employees and customers in order to make informed decisions based upon data. The Gazelles Rockefeller Habits checklist has 2 points to track employee data and 2 points to track customer data. One of the points for each is quantitative and one is qualitative. For customers we have the Net Promoter Score (Quantitative) and the 4Q tool(Qualitative). The 4Q tool consists of four questions asked on a customer call; How are you Read More...

Start Stop Keep tool

Preparation is one of the keys to a successful planning session. One of best things you can do to ensure that you’ll have a solid plan at the end of your session is to get your teams’ brains working before they even enter the room. Assigning some homework for your team to complete prior to the session will help them come prepared to make the best use of the time you’ve carved out for your session. You are making a big investment by pulling your top people out of their day jobs and into Read More...

Preparation is one of the keys to a successful planning session. One of best things you can do to ensure that you’ll have a solid plan at the end of your session is to get your teams’ brains working before they even enter the room. Assigning some homework for your team to complete prior to the session will help them come prepared to make the best use of the time you’ve carved out for your session. You are making a big investment by pulling your top people out of their day jobs and into Read More...

Stop Doing This

It’s hard to start something new if you don’t stop something else. What are you going to “stop doing” in 2006? More important than your annual “to do” list is a list of what you’re going to stop doing. And I admit, this is a much, much tougher decision, which is why it’s worth making! It’s easy to make a list of 75 things you need to accomplish this coming year, but what are the five you’re going to eliminate. New Years Day five Read More...

It’s hard to start something new if you don’t stop something else. What are you going to “stop doing” in 2006? More important than your annual “to do” list is a list of what you’re going to stop doing. And I admit, this is a much, much tougher decision, which is why it’s worth making! It’s easy to make a list of 75 things you need to accomplish this coming year, but what are the five you’re going to eliminate. New Years Day five Read More...

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