The Trust Problem

The Trust Problem

There is a trust problem in our society and it affects every single one of us every day. The data tells us that the trust problem is only getting worse.     Many years ago I had an startup business, an internet business and we had spent a good year, getting to the point where we were ready to launch. And I engaged a company, a telemarketing company to come in and to run the telemarketing campaign to run the business. So much was hinging on what the telemarketing company did and Read More...

There is a trust problem in our society and it affects every single one of us every day. The data tells us that the trust problem is only getting worse.     Many years ago I had an startup business, an internet business and we had spent a good...

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Are Poor Quality People Stalling Your Growth?

Are Poor Quality People Stalling Your Growth?

Is your growth not at what you believe is an acceptable level? Are you unable to Scale Up your business because your people are holding you back? In this video I will show you a simple tool to identify if you have the right people in your business and whether those people are preventing you from Scaling Up.     What’t the number one thing that prevents growth? Not having the right people. If you haven’t got the right people you are not going to be able to grow at a Read More...

Is your growth not at what you believe is an acceptable level? Are you unable to Scale Up your business because your people are holding you back? In this video I will show you a simple tool to identify if you have the right people in your business and...

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What is Scaling Up?

What is Scaling Up?

This video is a summary of the book Scaling Up by Verne Harnish and should give you an understanding of the subjects and key concepts in the book. I’m going to talk about who the book is intended for, what problems it solves and how it solves them and how you can use the book to further your business.         What is Scaling Up?   Scaling Up is Mastering the Rockefeller Habits 2.0. Mastering the Rockefeller Habits 1.0 the first book was released in 2002 as a Read More...

This video is a summary of the book Scaling Up by Verne Harnish and should give you an understanding of the subjects and key concepts in the book. I'm going to talk about who the book is intended for, what problems it solves and how it solves them and...

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What Got You Here Wont Get You There | Vlog 24

What Got You Here Wont Get You There | Vlog 24

Talking about the reasons entrepreneurs do what they do, Barbecues, and a book review of What Got You Here Won’t Get You There by Marshall Goldsmith which looks at the 20 reasons leaders jeapordise their own success and asks which are you suffering from?             Read More...

Talking about the reasons entrepreneurs do what they do, Barbecues, and a book review of What Got You Here Won't Get You There by Marshall Goldsmith which looks at the 20 reasons leaders jeapordise their own success and asks which are you suffering from?          ...

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Why Don’t They Trust Us | Vlog 23

Why Don't They Trust Us | Vlog 23

“It feels like they don’t trust us when they want to measure our KPI’s” said a delegate yesterday but in actual fact we can only rely on KPIs in a trusted culture. When we trust people to be measured by their results instead of their activities, this can only happen because we trust people. Also I talk about the resignation of Travis Kalanick from Uber and why the Core Values and culture of Uber is destructive as well as why people can’t only be measured on Read More...

"It feels like they don't trust us when they want to measure our KPI's" said a delegate yesterday but in actual fact we can only rely on KPIs in a trusted culture. When we trust people to be measured by their results instead of their activities, this can only...

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How Discounting Damages Profit

How Discounting Damages Profit

When you provide a discount what is the amount of additional revenue you must sell in order to make up for that discount? How much is Gross Profit cut when you discount? How does discounting damage your Gross Profit?   Read More...

When you provide a discount what is the amount of additional revenue you must sell in order to make up for that discount? How much is Gross Profit cut when you discount? How does discounting damage your Gross Profit?  

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How to Grow Sales

How to Grow Sales

  How do you increase sales? What can you do to grow sales in your business? How does a sales team increase their sales and conversion rate? What is the importance of a sales process? In this video I talk about the main functions within a business and what the output of each function is and how to measure the performance of a sales team.           Build a Sales Process to Increase Sales course     Read More...

  How do you increase sales? What can you do to grow sales in your business? How does a sales team increase their sales and conversion rate? What is the importance of a sales process? In this video I talk about the main functions within a business and what...

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He Gave Away $400m | Vlog 22

He Gave Away $400m | Vlog 22

Yesterday Andrew Forrest gave away $400m to charity as a wonderful gesture to help others. In this vlog I talk about this gift and The Gospel of Wealth by Andrew Carnegie.   The Gospel of Wealth article     Read More...

Yesterday Andrew Forrest gave away $400m to charity as a wonderful gesture to help others. In this vlog I talk about this gift and The Gospel of Wealth by Andrew Carnegie.   The Gospel of Wealth article    

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How to Improve Daily Huddles

How to Improve Daily Huddles

What are the most important things you must do to improve Daily Huddles from Verne Harnish’s book Scaling Up? How do you prevent a Daily Huddle from failing? What makes a Daily Huddle succeed? In this video I explain what is a Daily Huddle, how Daily Huddles work and how to prevent Daily Huddles from failing. Also I provide Daily Huddle examples and explain the Gazelles Meeting Rhythm from Scaling Up.             Read More...

What are the most important things you must do to improve Daily Huddles from Verne Harnish's book Scaling Up? How do you prevent a Daily Huddle from failing? What makes a Daily Huddle succeed? In this video I explain what is a Daily Huddle, how Daily Huddles work and...

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Differentiating Activities at Build Direct

Differentiating Activities at Build Direct

In this video Rob Banks, Co Founder of Build Direct talks about their Differentiating Activities, a part of Gazelles Seven Strata of Strategy. For Build Direct the key strategy is to provide product prices as low as possible, and they enact these three Differentiating Activities to be different from their competitors and keep the price down, which is one of the most important elements for their Core Customer. Below are the Build Direct Differentiating Activities Pay Up Front – Read More...

In this video Rob Banks, Co Founder of Build Direct talks about their Differentiating Activities, a part of Gazelles Seven Strata of Strategy. For Build Direct the key strategy is to provide product prices as low as possible, and they enact these three Differentiating Activities to be different from their competitors...

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The Reliable Road to Success | Vlog 21

The Reliable Road to Success | Vlog 21

  Is there a proven path to success? How do people risk success and end up failing? What are the key elements that connect most successful people? In vlog 21 I talk about why it is important to not bet on big deals but to develop a winning, consistent approach to success in business.     Read More...

  Is there a proven path to success? How do people risk success and end up failing? What are the key elements that connect most successful people? In vlog 21 I talk about why it is important to not bet on big deals but to develop a winning, consistent...

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Brand Promise Examples

Brand Promise Examples

What is a Brand Promise and Why is a Brand Promise important? How do you know when you have found your Brand Promise? What are the 5 steps to uncover your Brand Promise? What are some Brand Promise examples? How do you build a company Brand Promise?   In this short video I explain why your company needs a Brand Promise, How to use a Brand Promise and How to build a Brand Promise.   Read More...

What is a Brand Promise and Why is a Brand Promise important? How do you know when you have found your Brand Promise? What are the 5 steps to uncover your Brand Promise? What are some Brand Promise examples? How do you build a company Brand Promise?   In...

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Why you need Big Hairy Audacious Goals | Vlog 20

Why you need Big Hairy Audacious Goals | Vlog 20

Today Short-Termism dominates with organisations only focussed on quarterly results and Governments focussed on the 24 hour news cycle. However only working on short term goals prevent you doing important work that is not urgent and takes a long time to complete. The type of work that takes years of discipline. In this vlog learn why Big Hairy Audacious Goals (BHAG) are important, how BHAG’s are built and why you need them. Healthspan vs Lifespan link Healthy Wealthy and Wise Read More...

Today Short-Termism dominates with organisations only focussed on quarterly results and Governments focussed on the 24 hour news cycle. However only working on short term goals prevent you doing important work that is not urgent and takes a long time to complete. The type of work that takes years...

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What is a Great Company? | Vlog 19

What is a Great Company? | Vlog 19

How do you define a great company? What are the 3 attributes that define a great company? What are the 3 disciplines you must master to build a great company? Big isn’t great and great isn’t big. In this vlog I talk about Jim Collins definition of a great company and the 3 disciplines to master in order to build a great company.       Read More...

How do you define a great company? What are the 3 attributes that define a great company? What are the 3 disciplines you must master to build a great company? Big isn't great and great isn't big. In this vlog I talk about Jim Collins definition of a great...

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Why Managers Fail | Vlog 18

Why Managers Fail | Vlog 18

With managers accounting for 70 percent of the variance in employee engagement scores, having a manager fail is common. But why do managers fail? I also answer these questions; Why should the term manager be replaced with the term coach? What is the reason a manager exists? What is the difference between a leader and a manager?     d Read More...

With managers accounting for 70 percent of the variance in employee engagement scores, having a manager fail is common. But why do managers fail? I also answer these questions; Why should the term manager be replaced with the term coach? What is the reason a manager exists? What is...

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Core Capital Target | Vlog 17

Core Capital Target | Vlog 17

What are the two things that leaders worry about the most? Cash and Digital Disruption. In this vlog I discuss how to achieve the Core Capital Target from Scaling Up, How do you avoid Digital Disruption with Salim Ismail, and how to help a manager achieve their KPI’s. Read More...

What are the two things that leaders worry about the most? Cash and Digital Disruption. In this vlog I discuss how to achieve the Core Capital Target from Scaling Up, How do you avoid Digital Disruption with Salim Ismail, and how to help a manager achieve their KPI's.

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Mastery is Pain | Vlog 16

Mastery is Pain | Vlog 16

  In Vlog 16 I’m talking about the only sport metaphor for business I have ever liked and the analytics behind team work as well as the 3 laws of Mastery and the 3 elements of Motivating People. I begin talking about Ben Darwin from Gain Line Analytics and the article in the Australian Financial Review about how he has found what he calls the Team Work Index to accurately predict what the chances of a sporting team are for winning and why most modern sporting clubs are bound to Read More...

  In Vlog 16 I'm talking about the only sport metaphor for business I have ever liked and the analytics behind team work as well as the 3 laws of Mastery and the 3 elements of Motivating People. I begin talking about Ben Darwin from Gain Line Analytics and...

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Finding good staff

Finding good staff

Talking Stand Up Desks, Vince Lombardi, Telstra customer service, complexity whilst Scaling Up a business and attracting the right candidates What is the ideal, adaptable stand up desk? In Vlog 015 I talk about the ideal stand up desk as well as NFL legend Vince Lombardi and his quote that motivates me. Next I discuss How Telstra customer service has changed and how important it has become to management. Then finally I talk about how complexity increases as you scale a business and why it Read More...

Talking Stand Up Desks, Vince Lombardi, Telstra customer service, complexity whilst Scaling Up a business and attracting the right candidates What is the ideal, adaptable stand up desk? In Vlog 015 I talk about the ideal stand up desk as well as NFL legend Vince Lombardi and his quote that motivates...

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Rockefeller Habits Checklist detailed overview

Rockefeller Habits Checklist detailed overview

  In this video I provide a detailed overview outlining what are the Rockefeller Habits. Each of the forty Rockefeller Habits are explained with examples of how other organisations have used them. Learn more at my Scaling Up online school   The Rockefeller Habits Checklist 1. The executive team is healthy and aligned. Team members understand each other‘s differences, priorities, and styles. The team meets frequently (weekly is best) for strategic thinking. The team Read More...

  In this video I provide a detailed overview outlining what are the Rockefeller Habits. Each of the forty Rockefeller Habits are explained with examples of how other organisations have used them. Learn more at my Scaling Up online school   The Rockefeller Habits Checklist 1. The executive team is healthy...

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Culture Doesn’t Eat Strategy for Breakfast

Culture Doesn't Eat Strategy for Breakfast

In this vlog I talk about key takeaways from seeing Simon Sinek talk including the 4 key chemicals in the brain which are stimulated within staff depending on how you manage your company culture. These 4 chemicals being; Endorphins Dopamine Serotonin Oxytocin Also I talk about why core purpose is important and the most annoying thing in business meetings. Finally I ask if Peter Drucker was really right when he said “Culture eats strategy for breakfast”. Given the title you can Read More...

In this vlog I talk about key takeaways from seeing Simon Sinek talk including the 4 key chemicals in the brain which are stimulated within staff depending on how you manage your company culture. These 4 chemicals being; Endorphins Dopamine Serotonin Oxytocin Also I talk about why core purpose...

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SBS Core Values video

SBS Core Values video

Every organisation has a culture, and one of the key elements to culture is Core Values, the handful of rules and beliefs that remain constant. Whether a company actively works to develop its culture or not, culture will always be present and by identifying the key components of culture such as Core Values and Core Purpose and bringing these to life through identification,  Core Values stories, Core Values posters and Core Values videos (amongst others) organisations can help to align Read More...

Every organisation has a culture, and one of the key elements to culture is Core Values, the handful of rules and beliefs that remain constant. Whether a company actively works to develop its culture or not, culture will always be present and by identifying the key components of culture such...

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Start Stop Keep and 4Q

Start Stop Keep and 4Q

In vlog 13 I ask what does it mean to be coachable? Next I discuss how to use the Start Stop Keep tool and how to use the Gazelles 4Q tool to obtain qualitative and quantitative data from customers and employees. In the Start Stop Keep tool we ask; What should we start doing? What should we stop doing? What should we keep doing? In the Gazelles 4Q tool we ask; How are you going? Whats happening in your industry? What do you hear about our competitors? How are we going? Learn more in the Read More...

In vlog 13 I ask what does it mean to be coachable? Next I discuss how to use the Start Stop Keep tool and how to use the Gazelles 4Q tool to obtain qualitative and quantitative data from customers and employees. In the Start Stop Keep tool we ask;...

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Know Your Enemy

Know Your Enemy

In this VLOG I talk about the 3 most important numbers a CEO should track – Cashflow forecast, Profit & Loss and Balance Sheet. Also I talk about the difference between Strategy and Tactics and finally I discuss the real enemy of Leadership teams. And it’s not the competition!         Read More...

In this VLOG I talk about the 3 most important numbers a CEO should track - Cashflow forecast, Profit & Loss and Balance Sheet. Also I talk about the difference between Strategy and Tactics and finally I discuss the real enemy of Leadership teams. And it's not the competition!...

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Start Stop Keep example

Start Stop Keep example

Every leadership team should have insights into the views of both employees and customers in order to make informed decisions based upon data. The Gazelles Rockefeller Habits checklist has 2 points to track employee data and 2 points to track customer data. One of the points for each is quantitative and one is qualitative. For customers we have the Net Promoter Score (Quantitative) and the 4Q tool(Qualitative). The 4Q tool consists of four questions asked on a customer call; How are you Read More...

Every leadership team should have insights into the views of both employees and customers in order to make informed decisions based upon data. The Gazelles Rockefeller Habits checklist has 2 points to track employee data and 2 points to track customer data. One of the points for each is...

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What is the difference between a Mentor and a Coach? | Vlog 11

What is the difference between a Mentor and a Coach? | Vlog 11

In this vlog I talk about the difference between a business mentor and a business coach. If you are looking for a coach to help with your strategic planning or to guide you through the challenges of being an entrepreneur, should you work with a coach or a mentor?         Read More...

In this vlog I talk about the difference between a business mentor and a business coach. If you are looking for a coach to help with your strategic planning or to guide you through the challenges of being an entrepreneur, should you work with a coach or a mentor?  ...

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