“It feels like they don’t trust us when they want to measure our KPI’s” said a delegate yesterday but in actual fact we can only rely on KPIs in a trusted culture. When we trust people to be measured by their results instead of their activities, this can only happen because we trust people.

Also I talk about the resignation of Travis Kalanick from Uber and why the Core Values and culture of Uber is destructive as well as why people can’t only be measured on performance, but must be held accountable for behavioural and cultural breaches.




Why dont they trust us


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